TERMS AND CONDITIONS
Last Updated: July 4th 2026
Welcome to the website of Garage Doors By Robert LLC (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website (https://garagedoorsbyrobert.com/) and the garage door repair, maintenance, and installation services we provide. By booking an appointment, authorizing work, or using our website, you (“Customer”, “you”, or “your”) agree to be bound by these Terms.
1. SERVICES PROVIDED
We provide residential garage door repair, preventative maintenance, and replacement/installation services in the Metro Atlanta area. We reserve the right to refuse service to anyone for any reason at any time.
2. SERVICE CALL POLICY & PRICING
To ensure every client receives our undivided attention and expert service, all appointments are scheduled for a minimum of 30 minutes.
Service Call Fee: A standard service fee is assessed upon our technician’s arrival.
Credit Application: If work is authorized and completed on the same day as the service call, the initial service fee will be fully credited toward your final bill.
Estimates: Any estimates provided are valid for a limited time and may be subject to change if underlying issues are discovered during the repair process.
3. PAYMENT & CHARGEBACK POLICY (ANTI-CHARGEBACK AGREEMENT)
Payment in full is required immediately upon completion of the requested services. We accept [Insert accepted payment methods, e.g., cash, credit cards, checks].
Final Sales: All sales are final once services are rendered and/or parts are installed.
Chargeback Waiver: By rendering payment via credit card or debit card, you agree that you are fully satisfied with the services provided. You explicitly waive the right to file a chargeback or dispute the charge with your bank or credit card company for services rendered and completed.
Fraudulent Disputes: If you unlawfully initiate a chargeback or payment dispute, you agree to be held liable for the original invoice amount, plus any associated bank fees, administrative costs, collection agency fees, and attorney’s fees incurred by Garage Doors By Robert LLC in recovering the owed funds.
4. WAIVER OF LIABILITY FOR BODILY INJURY & PROPERTY DAMAGE
Garage doors, springs, cables, and openers operate under extreme tension and can be highly dangerous. By engaging our services, you agree to the following safety and liability waivers:
During the Job (Onsite Safety): You agree to keep yourself, family members, children, pets, and bystanders completely clear of the garage and the immediate work area while our technicians are onsite performing diagnostics, repairs, or installations. Garage Doors By Robert LLC is not liable for any bodily injury, death, or property damage that occurs to the Customer or any third party while our company is onsite.
After the Job is Completed: The Customer acknowledges the inherent risks associated with operating heavy mechanical garage doors. Upon completion of our services, it is the Customer’s responsibility to operate the garage door safely and follow all manufacturer guidelines. Garage Doors By Robert LLC shall not be held liable for any bodily injury, death, property damage, or loss that occurs after our technicians have left the premises, whether caused by mechanical failure, natural wear and tear, improper use, or third-party interference.
5. LIMITATION OF LIABILITY (PROTECTION FROM LAWSUITS)
To the maximum extent permitted by applicable law, Garage Doors By Robert LLC, its owners, employees, and contractors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising out of or related to the services provided.
Maximum Liability: In the event that Garage Doors By Robert LLC is found liable for any claim arising out of breach of contract, negligence, or otherwise, you agree that our maximum aggregate liability shall not exceed the total amount paid by you to the Company for the specific service or parts in dispute.
Pre-existing Conditions: We are not responsible for pre-existing structural issues, faulty wiring, or previous improper installations by third parties that may affect the performance of your garage door.
6. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Garage Doors By Robert LLC and its employees from and against any and all claims, damages, obligations, losses, liabilities, costs, or debts, and expenses (including but not limited to attorney’s fees) arising from:
Your violation of any term of these Terms and Conditions.
Your improper use or lack of maintenance of the garage door system after our services are rendered.
Any bodily injury or property damage claims brought by a third party occurring on your property related to the garage door.
7. WARRANTIES AND GUARANTEES
We stand by the quality of our expertise. However, all warranties on parts (such as springs, openers, rollers, and panels) are strictly limited to the manufacturer’s warranty. Garage Doors By Robert LLC makes no implied warranties of merchantability or fitness for a particular purpose beyond the scope of standard industry craftsmanship. Preventative maintenance is highly recommended at least once a year to ensure safety and longevity.
8. GOVERNING LAW & DISPUTE RESOLUTION
These Terms shall be governed and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions. Any legal action or dispute arising from these terms or the services provided must be resolved exclusively in the state or federal courts located in the Metro Atlanta area, Georgia.
9. CONTACT INFORMATION
If you have any questions about these Terms and Conditions, please contact us at:
Garage Doors By Robert LLC Email: garagedoorsbyrobert@gmail.com Phone: +1 (404) 259-8160 Hours: Monday – Friday: 9:00 am – 5:00 pm | Saturday: 9:00 am – 12:00 pm Website: https://garagedoorsbyrobert.com